Safety & Crisis Resources
Your safety and wellbeing are our highest priority. If you need immediate support, these resources are here for you.
🚨 If You Are In Immediate Danger
If you or someone you know is in immediate danger, experiencing a medical emergency, or having thoughts of harming yourself or others, please call your local emergency services immediately. Do not rely on VERA or any AI system during an active crisis.
Crisis Hotlines
Free, confidential support available 24/7. You are not alone. Trained crisis counselors are standing by to help.
🇺🇸 988 Suicide & Crisis Lifeline (US)
Free, confidential support for people in distress. Available 24/7 by phone, text, or online chat.
💬 Crisis Text Line (US, UK, Canada, Ireland)
Text HOME to connect with a trained crisis counselor. Free, confidential, 24/7.
🇬🇧 Samaritans (UK & Ireland)
Free emotional support, 24 hours a day, 365 days a year. Whatever you're going through, you can contact them.
🇦🇺 Lifeline Australia
Crisis support and suicide prevention services for all Australians.
🇨🇦 Canada Suicide Prevention Service
24/7 crisis support for people in distress across Canada. Available in English and French.
🇳🇿 New Zealand Lifeline
Free, confidential counseling and support. Available 24/7.
🌍 International Users
If your country is not listed above, visit the International Association for Suicide Prevention for a comprehensive directory of crisis centers worldwide. Emergency services are available in every country — if in doubt, dial your local emergency number.
Understanding VERA's Role
VERA is an AI wellness companion designed to provide emotional support, self-reflection tools, and nervous system regulation guidance informed by neuroscience research. However, VERA is not a medical device and is not a substitute for professional mental health care.
VERA cannot:
- Provide crisis intervention, emergency response, or suicide prevention services
- Diagnose, treat, cure, or prevent any medical or mental health condition
- Replace therapy, counseling, psychiatric care, or any professional treatment
- Predict, detect, or prevent self-harm or harm to others with any certainty
- Provide clinical supervision, care coordination, or treatment recommendations
- Understand non-verbal cues, tone of voice, or real-world context
If you are in crisis or having thoughts of self-harm, please reach out to the crisis resources listed above or contact a mental health professional immediately.
Automated Safety Measures Disclaimer
VERA includes automated systems designed to detect potential crisis language and surface relevant resources. These systems are algorithmic and have significant limitations:
- They may fail to detect genuine crisis situations
- They may trigger on language that is not an actual crisis
- They cannot assess the severity or immediacy of a situation
- They are not monitored by human clinicians in real time
- They should never replace direct contact with emergency services or crisis hotlines
If you are in crisis, do not wait for VERA to detect it. Contact emergency services or a crisis hotline directly.
Additional Mental Health Resources
The following organizations provide professional support, education, and referrals:
Advocacy, education, and support for individuals and families affected by mental illness
Free, confidential, 24/7 treatment referral and information service
Crisis intervention and suicide prevention for LGBTQ+ young people (ages 13–24)
Free, confidential support for Veterans and their loved ones, 24/7
Confidential support for survivors of sexual violence
Confidential support, resources, and referrals for domestic violence survivors
Crisis intervention, information, and referrals for child abuse
Peer support for trans and questioning people, by and for the trans community
To learn more about how VERA works, the technology behind it, and our commitment to transparency, visit our How VERA Works page.
Remember: reaching out for help is a sign of strength, not weakness. You deserve support, and there are people who care about you and want to help.
© 2026 VeraNeural, Inc. Your safety and wellbeing matter.